Arabian Delights is committed to safeguarding your privacy online. We recognize your need for reasonable control of personally identifiable information that you share with us. We use a secure server (SSL) to encrypt all of your personal information through 2Checkout Inc. as our authorized retailer. Arabian Delights and its partner 2Checkout Inc. pledge that the information you enter will not be shared with (or sold to) any outside party and that any emails you receive from Arabian Delights and/or 2Checkout Inc. will be related to your order. For security reasons card numbers are transmitted directly to the banking network for authorization. Arabian Delights and 2Checkout Inc. do not record your card number anywhere. Credit cards are processed online through 2Checkout Inc.
Replace & Refund Policy:
Replacement - items not received in good condition:
As the nature of the product is perishable, the request for replacement should be submitted by the recipient over phone (92-42-37429937 and 92-42-37429938) within 30 mins of receipt of the items; No replacement claims will be entertained after this time period. There are no extra shipping charges for the delivery of replacement items.
Refund against non-delivery:
If the address or the phone no. provided is incorrect, we will inform the sender via email and if correct information is provided within 24 hours, we will attempt delivery once more. Being perishable in nature, neither Arabian Delights nor our courier partner will be able to provide any refund against such items. However if for some reason the deliveries are missed or have not been attempted, the customers can request for a refund against the non-executed deliveries.
Ordering / Delivery Policy
We use courier services (TCS / Leopard) for standard shipments within the Pakistan. Every effort is made to ship your gifts same working day if order is received before 5 p.m Pakistan standard time. We suggest that order be placed at least 48 hours before required delivery date. Orders received on Saturdays and Sundays are shipped on Monday and hence will be delivered on Tuesday. Sunday Delivery is only available for Lahore. Delivery is subjected to approval and confirmation of your credit card by 2checkout. Please make sure that you are providing the entire information accurately especially the recipient's Name, valid Address & Tel No.